You can return or exchange an item within 3 days of delivery.
- Request it. Open My Account → Orders, choose your order and tap Request return. Pick the reason that applies.
- Send photos. WhatsApp clear photos of the item to +91 90725 73999 with your order number (for example, MH1008). No photos, no approval.
- We reply within 24 hours on working days. Requests made on a Sunday or public holiday are answered the next working day.
- We arrange pickup. Keep the item unused, unwashed and packed with its tags. If pickup isn't available at your pin code, we'll tell you where to send it.
- Refund or exchange. Your refund is sent within 1 working day of the parcel reaching us and passing inspection, or your exchange is shipped.
Non-returnable: Niqabs, Caps & Headwraps (inner caps, under-hijabs and shawl inners), Scarves and Accessories can't be returned for a change of mind, for hygiene reasons. Each product page tells you whether it can be returned. If one arrives damaged, defective or wrong, we'll replace it.
Change of mind? The return courier costs ₹90 (₹140 if you paid Cash on Delivery). We'll confirm the amount with you before pickup.
Every order is packed and sealed on camera.
Read the full Refund & Exchange Policy.